Frequently Asked Questions
Everything You Need to Know Before Getting Started
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Frequently Asked Questions
A virtual assistant (VA) is a professional who provides administrative, customer service, and other business support remotely, without being physically based in your office.
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A virtual assistant can help reduce your team's workload without the overhead of hiring an additional in-house employee.
DailyEase provides cost-effective virtual assistants and remote back-office support to businesses in Singapore. When you hire a freelance virtual assistant independently, you are generally responsible for sourcing, selecting, and coordinating their work. DailyEase offers a managed support arrangement designed to simplify the process, reduce staff costs, and provide practical assistance tailored to your business needs.
DailyEase is suitable for businesses and individuals who need reliable off-site administrative support without hiring additional in-house staff. Businesses that may benefit include for example, medical clinics needing administrative coordination, catering companies managing customer orders, transportation businesses handling customer enquiries, and consumer goods companies requiring back-office support.
We also assist busy professionals and individuals who need a personal assistant (PA) to help manage their schedules and everyday administrative responsibilities.
DailyEase provides flexible back-office and personal assistant support tailored to your needs. Services can include customer service, email and ticket management, appointment scheduling, data entry, order processing, invoicing, bookkeeping using Xero, calendar management, travel and booking arrangements, and general administrative support.
Every business has different operational needs. We can discuss your requirements and identify suitable tasks and support arrangements based on your workflow, priorities, and budget.
Recruitment & Vetting
DailyEase: Recruitment and staff selection are managed in-house.
Freelancers: You must source, assess, and vet each individual yourself.
Communication & Management
DailyEase: A managed service with a more structured approach to coordinating your support.
Freelancers: You communicate with different individuals, each with their own communication style, work habits, and processes.
Pricing & Work Scope
DailyEase: Clear, upfront pricing and an agreed scope of support, with no hidden costs.
Freelancers: Rates, deliverables, and work scope can vary between individuals, requiring separate negotiations and agreements.
Long-Term Support
DailyEase: Designed for businesses seeking consistent, ongoing support.
Freelancers: Availability and continuity depend on each individual's circumstances and agreement.
Outsourcing suitable work can reduce the need to recruit additional in-house staff for that workload. We aim to provide a cost-effective alternative to taking on additional administrative overhead. ​The potential savings depend on your workload, required level of support, and existing staffing arrangements. Contact us to discuss your requirements and receive a tailored proposal.
Getting started is simple. Contact us to tell us about your business, the tasks you need help with, and your current challenges. We will discuss your requirements and the appropriate support arrangement before moving forward.
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Contact us by filling in our contact form or send us an email at support@thedailyease.com to schedule a free consultation call with our team.
Have more questions about DailyEase or how our services work? We're happy to help.
Get in touch with our team to learn more about how we can support your business or personal needs.